# AI in Service Interactions

{
  "id": "T12128",
  "title": "AI in Service Interactions",
  "url": "/topics/T12128",
  "kind": "topic-directory",
  "aeo_cohort": "topic-directory",
  "provider": "openalex",
  "revision": "a387ebdebb11d774",
  "catalogue_revision": "f050b5d4780b1289",
  "numeric_address": "36183588860986451",
  "address_version": "morton4x16-v1",
  "coordinates": [
    3,
    17,
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    12128
  ],
  "answer_status": "Directory metadata; local answer requires separate source review",
  "truth_status": "Subject descriptor, not a factual answer or a demonstrated knowledge gap"
}

This cluster of papers explores the impact of artificial intelligence, service robots, and chatbots on the service industry, focusing on customer experience, hospitality, marketing, voice assistants, human-robot interaction, and technology adoption.

Directory metadata is not a factual answer or evidence of a global knowledge gap.

Source: https://openalex.org/T12128

No owner-reviewed local answer yet.