{"id":"S2004007346","label":"Customer equity","description":"Here are entered works on the value of a customer to a company over the lifespan of their relationship, determined by assessing such factors as potential sales to the customer, the customer's image, and the customer's willingness to recommend the company to others.","source_url":"https://id.loc.gov/authorities/subjects/sh2004007346","normalized_label":"customer equity","broader":["http://id.loc.gov/authorities/subjects/sh85034963"],"aliases":["Equity, Customer"],"source_identifier":"http://id.loc.gov/authorities/subjects/sh2004007346","provider":"lcsh","revision":"76c004708d1c9d9d","taxonomy_revision":"f050b5d4780b1289","title":"Customer equity","url":"/topics/S2004007346","kind":"topic-directory","aeo_cohort":"topic-directory","catalogue_revision":"f050b5d4780b1289","numeric_address":"14699960575153284674","address_version":"morton4x16-v1","coordinates":[0,477,51942,51200],"answer_status":"Directory metadata; local answer requires separate source review","truth_status":"Subject descriptor, not a factual answer or a demonstrated knowledge gap","reviewed_answer":null}